currency

FAQ

Who is Mind Games?

How can we contact you?

Are there any Mind Games shops?

How does the order process work?

What are the shipping costs?

Do you delivery to overseas destinations?

What are the normal delivery times?

What do I do if I have a question about my order?

How do I pay for my order?

What is a Wish List?

Are your online and in-store stock and prices the same?

Who is Mind Games?

Mind Games Express is a games and toys store with locations in major malls across Canada with the ability to ship all over the world. In addition to this website, Mind Games Express, we also have a presence on eBay at Mind Games and Toys. Our websites are operated from our warehouse in Toronto.

 

How can we contact you?

You can call us, email us at customerservice@mindgames.ca or submit a query here. Alternatively, you can visit any of our store locations close to you.

 

 

Are there any Mind Games shops?

We have tons of locations. We have locations in Bramalea City Centre, Oshawa Town Centre and the Atrium on Bay in Ontario. We have locations in Woodgrove Centre, Coquitlam and Metrotown Centre in British Columbia.

 

 

How does the order process work?

Pick the toy or the game you like on www.mindgames.ca, create an account, log in, pay and we will ship it to you.

 

 

What are the shipping costs?

Shipping costs are based on the package size, the destination the package is going to and Canada Post rates.

 

 

Do you delivery to overseas destinations?

Yes we do. We deliver to any destination worldwide.

 

 

What are the normal delivery times?

Depending on the item size, the delivery time can vary from 7 day to 15 days.

 

 

What do I do if I have a question about my order?

We are always here to answer your questions. Fill in the contact form here and we will respond to you as soon as possible.

 

 

How do I pay for my order

PayPal

Currently we are accepting payments through PayPal only. The checkout page will take you to the PayPal where you can login and pay for the order.

Credit/Debit Cards

Currently we accepting payments by Credit Card/Debit Card through PayPal only. You do not need to have or make a PayPal account to pay. If you do not have or want a PayPal account, when you pay, continue on to PayPal as usual, then, on the bottom of the payment page, click the “Do not have a PayPal account?” link (click here to see) to be taken to a page to manually enter your information. Fill in your debit or credit card details, click “Continue” on the page, and click “Pay Now” on the confirmation page after, to pay without an account. PayPal is secure, and will not share your account details, nor will it force you to make an account unless you choose to.

 

 

What is a Wish List?

A Wish List allows you to make a shopping list of all the items you are going to buy as soon as you are ready to buy them.

 

Are your online and in-store stock and prices the same?

We have different prices online and in-store. Our stock selection online and in-store are similar, but not always the same. If you would like to check in-store availability and pricing, please call the store of your choice.